Support that keeps your power running
CARE+ is Premex's dedicated after-sales and warranty support experience for customers who want quick registration, easier tracking, and a clear path to service assistance.
CARE+ Overview
Everything customers need for warranty and support in one place.
24/7
Support access
Online forms are always available.
4
Support flows
Register, track, claim, or contact.
Authorized
Service network
Guided by approved Premex partners.
Digital
Warranty process
Simple and organized support handling.
Built for faster help and cleaner warranty handling
CARE+ gives customers and dealers a simpler way to manage support without having to search through multiple pages or disconnected forms.
Register eligible Premex products online for secure warranty activation and organized support tracking.
Raise service complaints and technical support requests quickly through a structured support flow.
Verify warranty status using your serial number, token, or registered details whenever you need clarity.
Get help with installation, troubleshooting, charging issues, backup problems, and product usage.
Connect with authorized Premex dealers, distributors, and service partners near your location.
CARE+ helps customers confirm genuine Premex products and avoid counterfeit or unsupported units.
Support that feels clear, fast, and dependable
Go directly to the support page you need
These pages connect the full support journey from registration to claim submission and policy review.
Warranty Registration
Activate support for your product after purchase.
Track Warranty
Check warranty status and progress anytime.
File a Claim
Submit a warranty claim for eligible products.
Warranty Policy
Review coverage details, exclusions, and claim guidance.
Contact Support
Speak with our team for guidance or next steps.
How CARE+ works
A simple four-step process keeps support requests organized and easier to resolve.
Step 1
Register your product or submit your service request.
Step 2
Our team verifies the product and reviews the issue details.
Step 3
The request is assigned to the nearest authorized support team or dealer.
Step 4
Resolution, repair, replacement, or technical guidance is provided as per company policy.
Need Assistance?
Need help with warranty or service support?
Our team is ready to help you with warranty services, product guidance, and technical support.